Genesys Organization Information
Current Online Orgs - Corporate
Section titled “Current Online Orgs - Corporate”| Name | ID | Purpose | License Type | ** Activation Date | Azure Federated SSO Certificate Expiry |
|---|---|---|---|---|---|
maximuscanada-odb | d8868fdf-3803-4570-9883-e590a529c3b4 | Primary ODB Org | Named | Nov. 20, 2023 | 11/28/2026 |
maximuscanada-shelf-sbc01 | cd7af8b7-111d-4f0b-ab57-45aaf9f78974 | Only used to provision 370 Shelf licenses | N/A | Nov. 28, 2023 | |
maximuscanada-dev | 4ad137fb-84f9-465d-8a1b-dfaf43af4d1c | Sandbox Org | N/A | Nov. 16, 2022 | 01/26/2026 |
Current Online Orgs - Client
Section titled “Current Online Orgs - Client”| Name | ID | Purpose | License Type | Activation Date | Azure Federated SSO Certificate Expiry |
|---|---|---|---|---|---|
maximuscanada | 0557b851-235a-48ef-8da7-912a57b6bab3 | Primary SBC Org | Named | August, 2021 | 09/23/2027 |
maximuscanada-sbc-sdo | a5a1ae75-411e-49d7-b2c1-27b4a8e02e3e | SBC Service Delivery Offices | Concurrent | Dec. 6, 2023 | 01/31/2027 |
maximuscanada-sbc-internalcc | 5a1a26fa-447c-47ff-a456-95f2612dd087 | SBC Contact Centres | Concurrent | Dec. 6, 2023 | 01/27/2027 |
maximuscanada-fec | 1628e055-df66-40bf-864f-9ca9a013055a | Federal Elections Canada | Concurrent and hourly | June 10, 2024 | 06/10/2027 |
maximuscanada-service-timmins | b435e780-634b-4430-a3c5-f176b3d5b22d | Service Timmins | Named | June 19, 2025 | 08/14/2028 |
| Telephony Type | Genesys Organization | Notes |
|---|---|---|
| GCV | maximuscanada | Hight Transfers / SIP Refer |
| GCV | maximuscanada-odb | Low tranfers |
| GCV | maximuscanada-sbc-sdo | PCI Complaince |
| BYOC | maximuscanada-sbc-internalcc | High Transfers and Client request |
| GCV | maximuscanada-fec | Short term and ability to ramp up and down |
| GCV | maximuscanada-timmins | RFP request |
| GCY | maximuscanada-dev | Testing |