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Genesys Organization Information

NameIDPurposeLicense Type** Activation DateAzure Federated SSO Certificate Expiry
maximuscanada-odbd8868fdf-3803-4570-9883-e590a529c3b4Primary ODB OrgNamedNov. 20, 202311/28/2026
maximuscanada-shelf-sbc01cd7af8b7-111d-4f0b-ab57-45aaf9f78974Only used to provision 370 Shelf licensesN/ANov. 28, 2023
maximuscanada-dev4ad137fb-84f9-465d-8a1b-dfaf43af4d1cSandbox OrgN/ANov. 16, 202201/26/2026
NameIDPurposeLicense TypeActivation DateAzure Federated SSO Certificate Expiry
maximuscanada0557b851-235a-48ef-8da7-912a57b6bab3Primary SBC OrgNamedAugust, 202109/23/2027
maximuscanada-sbc-sdoa5a1ae75-411e-49d7-b2c1-27b4a8e02e3eSBC Service Delivery OfficesConcurrentDec. 6, 202301/31/2027
maximuscanada-sbc-internalcc5a1a26fa-447c-47ff-a456-95f2612dd087SBC Contact CentresConcurrentDec. 6, 202301/27/2027
maximuscanada-fec1628e055-df66-40bf-864f-9ca9a013055aFederal Elections CanadaConcurrent and hourlyJune 10, 202406/10/2027
maximuscanada-service-timminsb435e780-634b-4430-a3c5-f176b3d5b22dService TimminsNamedJune 19, 202508/14/2028
Telephony Type Genesys Organization Notes
GCVmaximuscanadaHight Transfers / SIP Refer
GCVmaximuscanada-odbLow tranfers
GCVmaximuscanada-sbc-sdoPCI Complaince
BYOCmaximuscanada-sbc-internalccHigh Transfers and Client request
GCVmaximuscanada-fecShort term and ability to ramp up and down
GCVmaximuscanada-timminsRFP request
GCYmaximuscanada-devTesting